Refund and Returns Policy
At Butter Goods, we strive to provide high-quality products and a great shopping experience. Please note that all sales are final. We do not accept returns, exchanges, or refunds for any of our products. By purchasing from our website, you agree to the following terms:
1. No Returns or Exchanges
We do not accept returns or exchanges on any products, so please ensure you select your items carefully before completing your order. If you have any questions regarding size, fit, or any other product details, please feel free to contact us before placing your order.
2. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receiving the item. We will assess the situation and offer a solution based on the condition of the product. Damaged or defective items will be evaluated on a case-by-case basis, and you may be required to provide images of the damage or defect for review.
3. Sale or Discounted Items
All sale, clearance, or discounted items are final sale and cannot be returned or exchanged. We encourage customers to check sizes and product details carefully when purchasing sale items.
4. International Orders
Our No Return, No Exchange, No Refund policy applies to both domestic and international orders. Please ensure that you are fully satisfied with your purchase before completing the transaction.
5. Customer Responsibility
It is the customer’s responsibility to review their order carefully before making a purchase. Butter Goods is not liable for any incorrect or accidental orders. Please refer to our sizing guide and product details to ensure you are selecting the right items for your needs.
6. Order Cancellation
Once your order has been placed, it is processed immediately and cannot be canceled. We recommend checking your order carefully before finalizing the purchase.
Contact Us
If you have any questions or concerns about this policy, please reach out to our customer support team:
Email: contact@buttergoods.shop