Shipping Policy
Thank you for shopping with Butter Goods! We are committed to delivering your orders as quickly and safely as possible. Please read our shipping policy below to understand how we handle domestic and international orders.
1. Processing Time
All orders are processed within 1-3 business days from the date of purchase. Please note that orders placed during weekends or public holidays will be processed on the next business day.
2. Domestic Shipping
We offer domestic shipping within [Your Country]. Once your order is processed, it will typically arrive within 2-15 business days. Delivery times may vary depending on your location and the shipping method chosen at checkout.
3. International Shipping
We are pleased to offer international shipping to various countries. After your order has been processed, international orders typically arrive within 2-15 business days, depending on the destination. Please be aware that delivery times may vary due to customs processing and the specific courier service used for international shipments.
4. Shipping Costs
Shipping costs are calculated at checkout based on your shipping destination, the weight of the items, and the shipping method selected. For international orders, additional customs fees, taxes, or import duties may apply and are the responsibility of the customer.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the courier’s website.
6. Shipping Delays
While we strive to deliver your order within the stated timeframe, please be aware that shipping delays may occur due to unforeseen circumstances such as weather conditions, high demand, or customs processing. Butter Goods is not responsible for any delays caused by the shipping carrier.
7. Address Accuracy
Please ensure that all shipping details, including your address and contact information, are correct when placing your order. We are not responsible for delays or undelivered packages caused by incorrect shipping information.
8. Lost or Stolen Packages
Butter Goods is not responsible for lost or stolen packages once the package has been confirmed as delivered by the shipping carrier. We recommend using a trackable shipping service or purchasing shipping insurance if you are concerned about your order being lost or stolen during delivery.
9. Order Modifications
Once your order is placed and processing has begun, we are unable to modify the shipping address or order details. Please double-check all information before completing your order.
Contact Us
If you have any questions or concerns about shipping, please feel free to contact our customer service team:
Email: contact@buttergoods.shop